Georgians certainly know how busy – and essential -- Hartsfield-Jackson Atlanta International Airport (ATL) is, and two recent studies show it. Among the largest North American airports, ATL ranked No. 7 in customer satisfaction in JD Power’s 2022 survey, up…
While the coronavirus pandemic has contributed to significantly reduced airport revenues, it apparently has been a boon for customer satisfaction according to the J.D. Power 2020 North America Airport Satisfaction Study. Low passenger volumes and relatively empty airports have contributed…
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